Skills & Competencies for Quality Control Supervisor I

Quality Control Supervisor I job profile

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JOB SUMMARY for Quality Control Supervisor I

Oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.

JOB RESPONSIBILITIES for Quality Control Supervisor I

Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in the testing process. Recommends changes in specifications of materials, parts, and products based on inspection results. May formulate and revise quality control policies and procedures. A level I supervisor is considered a working supervisor with little authority for personnel actions.

Quality Control Supervisor I SALARY RANGE

BASE 50%
$84,611
TOTAL 50%
$88,491
Job Level
S01
Job Code
RD14000121
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Quality Control Supervisor I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Control Supervisor I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Control Supervisor I

1 Industry Competency – Manufacturing Processes
Proficiency Level -2
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Explains the process of acquiring manufacturing components and machines needed for production.
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Level 2 Behaviors
(Light Experience)
Seeks input from individuals with in-depth knowledge of manufacturing processes.
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Level 3 Behaviors
(Moderate Experience)
Operates software to optimize routine processes and streamline manufacturing procedures.
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Level 4 Behaviors
(Extensive Experience)
Operates monitoring systems to improve the manufacturing execution systems (MES) continuously.
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Level 5 Behaviors
(Mastery)
Improves manufacturing and industrial processes to optimize production and resource allocation.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

13 general skills or competencies (Job family competencies) for Quality Control Supervisor I

1 Job Family Competencies – Change Management
Proficiency Level -2
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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2 Job Family Competencies – ISO Standards
Proficiency Level -1
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Explains the ISO standards for quality management systems.
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Level 2 Behaviors
(Light Experience)
Identifies the improvements of the management system according to ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Participates in ISO audits to verify local and organization-wide compliance to specified standards.
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Level 4 Behaviors
(Extensive Experience)
Oversees the inspection of materials, parts, and products to reduce product defects.
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Level 5 Behaviors
(Mastery)
Integrates updated industry regulations and changes related to ISO standards to develop and meet product quality.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Quality Control Supervisor I

1 Core Competencies – Quality Management
Proficiency Level -2
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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2 Core Competencies – Coaching Others
Proficiency Level -1
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in coaching others.
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Level 2 Behaviors
(Light Experience)
Observes colleagues in action and offers feedback when asked.
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Level 3 Behaviors
(Moderate Experience)
Gives advice and guidance to employees to help them develop their skills and excel in their careers.
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Level 4 Behaviors
(Extensive Experience)
Provides others with the resources they need to succeed in their roles.
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Level 5 Behaviors
(Mastery)
Monitors marketplace for effective coaching strategies and techniques.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

Summary of Quality Control Supervisor I skills and competencies

There are 1 hard skills for Quality Control Supervisor I, Manufacturing Processes.
13 general skills for Quality Control Supervisor I, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Supervisor I, Quality Management, Coaching Others, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Supervisor I, he or she needs to be proficient in Quality Management, be proficient in Coaching Others, and be skilled in Attention to Detail.

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